Jewelry Production FAQ
1. What materials do you use in your jewelry?
We use high-quality materials such as waterproof stainless steel, gemstones, traditional metals, and silver. Our materials ensure durability and elegance for all our jewelry pieces.
2. Do you offer custom jewelry designs?
Yes, we accept custom jewelry design requests. Please provide detailed specifications, sketches, or reference images, and our team will bring your vision to life.
3. Are your products hypoallergenic?
Yes, our stainless steel and silver jewelry collections are hypoallergenic, making them safe for sensitive skin.
4. How do you ensure the quality of your jewelry?
We adhere to strict quality control standards throughout the production process, including material sourcing, design, and finishing. Every piece undergoes rigorous inspection before being shipped.
5. Can you produce bulk orders for wholesale?
Yes, we specialize in bulk production and wholesale orders. Contact us for bulk pricing and lead times.
6. What is the typical production time for an order?
Our standard production time is 2–4 weeks, depending on the complexity of the design and the order quantity. Custom orders may require additional time.
7. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination.
8. Do you offer dropshipping services?
Yes, we provide dropshipping services to help streamline your e-commerce business. Contact us for more details.
9. What is your return or refund policy?
We accept returns or exchanges within 14 days of delivery if the product is defective or damaged. Custom orders are non-refundable.
10. What payment methods do you accept?
We accept a variety of payment methods to ensure convenience for our customers: Bank transfer(TT); Credit cards; Paypal, Stripe, etc.
If you have any questions about our jewelry products, or jewelry customization collaboration, feel free to reach out to our professional team.
We’re here to support you and look forward to working together to create beauty and value!
- Email: info@zljewelries.com
- Phone/whatsapp: +8613533000404
- Website: www.zljewelries.com
For more details or to request a custom quote, contact us today!