Jewelry Production FAQ

1. What materials do you use in your jewelry?

As a wholesale jewelry suppliers, We can produce the high-quality materials jewelry both sterling silver jewelry and stainless steel jewelry with real gemstones, cubic zircons and moissanite etc. Our materials ensure durability and elegance for all our jewelry pieces.

2. Do you offer both genuine leather and microfiber leather?

We offer premium microfiber leather as an alternative to genuine leather because it provides excellent durability, consistent quality and premium appearance. It is also a popular choice for brands looking for animal-friendly or vegan-friendly alternatives. Compared with genuine leather, microfiber leather is more resistant to moisture, easier to maintain, and provides greater consistency in color and texture, making it ideal for large-scale OEM production.

3. Do you offer custom jewelry designs?

Yes, we accept custom jewelry design requests. Please provide detailed specifications, sketches, or reference images, and our team will bring your vision to life.

4. Are your products hypoallergenic?

Yes, our stainless steel and silver jewelry collections are hypoallergenic, making them safe for sensitive skin.

5. How do you ensure the quality of your jewelry?

We adhere to strict quality control standards throughout the production process, including material sourcing, design, and finishing. Every piece undergoes rigorous inspection before being shipped.

6. Can you produce bulk orders for wholesale?

Of course, we specialize in bulk production and wholesale orders for jewelry (wholesale only, no retail). Contact us for bulk pricing and production details

7. What is the typical production time for an order?

Our standard production time is 3–5 weeks, depending on the complexity of the design and the order quantity. Custom orders may require additional time.

8. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination.

9. What is your return or refund policy?

We accept returns or exchanges within 14 days of delivery if the product is defective or damaged.

10. What payment methods do you accept?

We accept a variety of payment methods to ensure convenience for our customers: Bank transfer(TT); Credit cards; Paypal, Stripe, Western union etc.

If you have any questions about our jewelry products, or jewelry customization collaboration, feel free to reach out to our professional team.
We’re here to support you and look forward to working together to create beauty and value! 

For detailed manufacturing capacity, MOQ, and production process, please visit our Factory Capability Overview.